Agreement
Changes to Terms
Notification of Changes
Options in Case of Disagreement
Access to and Use of the Website
We possess ownership or licensing rights to all intellectual property featured on this website, including text, trademarks, data, graphics, layout, logos, images, music, audio materials, clips, films, moving images, algorithms, product details, and software – whether published or made available on the website periodically.
In accordance with these terms of use, we extend to you a restricted, temporary, revocable, and non-exclusive license to access, browse, and use this website for your personal and non-commercial purposes exclusively.
Aside from the stipulated limited license (or as necessitated by applicable laws), no portion of this website can be utilized, reproduced, copied, sold, duplicated, accessed, modified, or otherwise exploited, whether in its entirety or partially, for any intent without our prior written consent. Specifically, you are prohibited from republishing any part of this website on another platform, within any other medium (be it print, electronic, or otherwise), or as part of any commercial service, without obtaining our prior written authorization. All the intellectual property rights outlined above continue to be owned by either us or our licensors.
Termination or Suspension of Your Access to the Website
We retain the right, without prior notification, to permanently or temporarily take the following actions for any reason:
- Cease, suspend, or deny your access to this website, whether in its entirety or partially.
- Revoke your authorization to link to this website.
- Alter or delete any content present on the website. In such scenarios, any liability – inclusive of our directors, employees, or other representatives – for any resultant losses arising from content removal or editing, as well as your constrained usage or inability to use this website (completely or partially), is excluded to the extent legally permissible.
Respect at Work
Confidentiality
If you wish to designate a representative to communicate with us on your behalf, we kindly ask for written authorization from you. Please contact us for further details.
Conflicts of Interest and Independence
In the event of a conflict of interest arising—whether between multiple clients or in the context of delivering various services to a single client—we will take all necessary actions to address and manage the conflict effectively.
Payments
In order to account for inflation and escalating costs, there will be periodic adjustments to our fees. We will provide you with advance notice of any fee increments, with a minimum lead time of 14 days.
The quotation you receive is founded upon the information you have furnished to us regarding both you and your business. In the event of alterations to your business circumstances, we reserve the right to adapt our fees to align with these changes. For instance, if your business’s turnover bracket, on which the initial quotation was based, undergoes an increase or decrease, corresponding fee adjustments will be made. Similarly, should you expand your engagement to encompass more employees for payroll services than initially quoted, the fee will be modified accordingly. For an itemized breakdown detailing the calculation of our fees, kindly request a pricing guide from our team.
Late Payments
For balances that remain unpaid and are overdue by a period exceeding 90 days, we retain the prerogative to impose interest at a rate of 8% above the prevailing base rate on an annual basis. This interest will continue until we receive full payment or engage in correspondence with you to address and rectify the situation.
For individuals operating as sole traders or as part of partnerships, the accountability for any unsettled balances owed to us rests upon the business proprietors. In the case of limited companies, the ultimate responsibility lies with the director who affixed their signature to the registration form.
Authorisation
Upon receipt of your registration form, we will initiate a request for an authorisation code to be dispatched to you by HMRC. It is essential that any codes received from HMRC are promptly forwarded to us to avert any unwarranted delays in your work proceedings.
Following your successful registration with us, we will conduct an identity verification process as mandated by Anti-Money Laundering regulations. This process may encompass a credit search, which we will undertake with your consent. It’s important to note that this search is a non-intrusive one, having no impact on your credit score whatsoever. It’s worth mentioning that we do not undertake this examination to evaluate your creditworthiness.
Similar to other professional service firms, we are obliged to identify and authenticate our clients in accordance with the anti-money laundering legislation of the UK. In most cases, we cannot commence work until this requisite has been fulfilled. We may requisition certain information and documents from you, which we will retain for these purposes, and may also conduct searches through relevant databases including identity verification software.
Referral Fees
We engage with selectively chosen affiliates who manage supplementary services provided to our clients. On certain occasions, we might receive referral fees from these affiliates for the services they receive through our collaboration. By utilizing our services, you provide consent for us to retain any referral fees that arise from these arrangements.
Third Party Links
This website might include hyperlinks to websites operated by third parties. It’s important to note that we neither assume responsibility for nor endorse the content of these third-party websites. Should you opt to visit any of the linked third-party websites from this platform, you do so entirely at your own risk.
Communication
Unless specific instructions are provided by you to the contrary, we may opt to communicate with you and third parties through email or other electronic methods, as deemed suitable. Please be aware that it remains the recipient’s responsibility to carry out virus checks on emails and attachments.
It is important to recognize that electronic communication entails certain inherent risks, including the possibility of non-receipt, delayed receipt, unintended misdirection, or interception by third parties. To mitigate the risk of viruses or potentially harmful elements being transmitted through emails or electronic storage devices, we employ virus-scanning software. Nevertheless, it’s essential to acknowledge that electronic communication is not entirely impervious to security breaches. We cannot be held accountable for damages or losses arising from viruses, or for communications that become corrupted or modified after dispatch. Furthermore, we disclaim liability for complications or inadvertent errors associated with this mode of communication, particularly concerning commercially sensitive information. These risks are inherent when embracing enhanced efficiency and cost-effectiveness. If you choose not to assume these risks, please inform us, and we will use paper mail for communication unless electronic submission is obligatory.
Any communication dispatched by us to you via postal mail is deemed to be delivered to your postal address two working days subsequent to the day the document was sent.
Professional Clearance
If you have conducted business activities and have previously enlisted an agent to oversee your accountancy and/or taxation matters, we will make contact with that agent to obtain Professional Clearance and access historical data. This process will be initiated upon your engagement as a client of DEMSA ACCOUNTANTS.
Agreement of Terms and Cancellation
This agreement shall remain in effect commencing from the day we receive your duly completed registration form. Either party reserves the right to modify or cease our authorization to act on your behalf at any juncture without incurring penalties, unless such termination transpires prior to the inaugural monthly payment. In such an occurrence, administrative fee of £30 will be applied to cover incurred costs.
Notification of termination must be furnished in written form or via email. Reimbursement of monthly payments will not be facilitated under any circumstances, nor can they be transferred, regardless of service usage or the completion of your year-end procedure.
Please be aware that these terms and conditions may be subject to change over time. Any alterations will be communicated to you promptly.
In the event of an indemnity claim arising in relation to direct debit payments that were due, the corresponding amount, along with a charge of £30 to cover indemnity-related expenses incurred by our direct debit agency, shall become immediately payable to us.